When you open an account with 77lt and use our platform — whether you are placing a sports market, browsing the casino lobby or moving funds through bKash or Rocket — these Terms & Conditions set out the rules that govern that relationship. Access and eligibility depend on your local law and the eligible regions we currently serve.
Account-holder obligations
Transaction & wallet rules
Content use boundaries
Third-party service scope
POLICY POSTURE
How These Terms Apply to Your Account
These Terms & Conditions form a binding agreement between you and 77lt the moment you complete account registration and begin using any part of the platform. They apply to every action you take — from logging in on a mobile browser to submitting a withdrawal request via bKash, Nagad or Rocket. We may update these terms when our services change or when applicable rules require it. When we do, the revised version is published at this address and takes effect from the date shown at the top of the page. Continuing to use the platform after that date means you accept the updated terms. If you do not agree, you should stop using the platform and contact our support team to close your account. Eligibility is not universal. Access to 77lt is subject to the laws of the region you are in — it is your responsibility to confirm that using this platform is permitted under your local law before you proceed. We do not make representations about lawful access in any jurisdiction we have not explicitly confirmed as eligible. These terms sit alongside any specific rules published in the account wallet area, the sports markets section and the casino lobby — where those rules address a narrower topic, they apply alongside rather than instead of these Terms & Conditions.
bKash
bKash transactions are governed by these terms and the wallet rules displayed in your account deposit screen. Any dispute about a bKash transfer must be raised through our published support route, not directly with the payment provider.
Rocket
Rocket payments follow the same account-level rules set out here. Transaction records for Rocket deposits and withdrawals are visible in your account history and form part of the evidence trail if a query is raised.
Nagad
Nagad transfers processed through your 77lt account are subject to the limits and verification steps shown at the point of transaction. These terms govern the platform side of that process; Nagad's own terms govern their service.
Bank Transfer
Bank Transfer requests are logged against your account and reviewable in transaction history. Processing depends on your bank's schedule; these terms cover 77lt's obligations once the transfer instruction is confirmed on our side.
SCOPE & BOUNDARIES
What These Terms Cover and What They Do Not
Not every interaction on the platform falls under a single rule set. Some areas have their own published conditions that work alongside these Terms & Conditions. Understanding which rules apply where helps you know exactly where to look when a question comes up — whether it is about your account login, a transaction record, a piece of content in the lobby, or a service provided by a third party.
Account Access
These terms fully govern how your account is created, maintained, suspended or closed. Rules about login credentials, identity verification and session security all fall within this scope. Where account-level help documents add detail, they do so within the frame of these terms.
Transactions
All deposits and withdrawals processed through your 77lt wallet — including those made via bKash, Rocket, Nagad and Bank Transfer — are covered here. Specific limits and verification steps are displayed at the point of transaction and form part of these terms by reference.
Site Content
Game content, odds displays, sports market data and promotional notices on the platform are subject to these terms in so far as they relate to your use of the account. Content accuracy, availability and scheduling are each addressed in the relevant section of the platform.
Third-Party Services
Where a third-party service — such as a payment provider or a game studio — operates through the platform, their own terms also apply to that portion of your experience. These Terms & Conditions cover 77lt's obligations; they do not override or absorb third-party rules.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under These Terms
These terms are not one-directional. You have concrete steps available to you when something needs to be reviewed, corrected or queried. Your account history page shows every transaction logged against your wallet — deposits, withdrawals and any adjustments — and that record is accessible from the account menu at any time. If a detail in your account profile is incorrect, the account settings section lets you update contact information and payment details through the fields shown there; for changes that require verification, the screen will prompt you through the steps. When you have a question about how a term applies to your specific situation, you can raise it through the live chat or email route published on our support page. We will acknowledge the query and direct it to the right team. If you believe a term has been applied incorrectly to your account, you have the right to formally dispute that through the same contact route, citing the relevant clause. We aim to respond with a substantive answer rather than a holding message.
Review Your Records
Open the transaction history in your account to see a full log of deposits, withdrawals and balance changes. Each entry includes a timestamp and reference number you can quote when raising a support query.
Correct Account Details
Account settings let you update your contact information and linked payment method details. Changes that affect identity verification will prompt a step-by-step process shown on screen — follow those fields exactly.
Raise a Question
If a clause in these terms is unclear or you need to know how it applies to a specific transaction, contact our support team via live chat or email. Quote the section and your account reference so we can give a direct answer.
Request a Change
Where you want to request a change to how your account is configured — such as payment preferences or communication settings — use the account settings page or contact support with your request and account details.
TERMS CONTACT PATHS
How to Reach Us About These Terms
If you have a question specifically about these Terms & Conditions — how a clause applies to your account, a transaction dispute, or a request to close your account — use the contact routes published on our support page. We handle terms-related queries through the channels shown there. Do not attempt to resolve a formal dispute through social channels; use the published routes so your query is logged with the correct reference.
Live Chat
The live chat button is visible when you are logged into your account. Use it to ask about a specific clause or transaction. Have your account reference ready so the agent can pull up your record without delay.
Email Support
For terms-related queries that require a written record — formal disputes, account-closure requests or questions about jurisdiction eligibility — use the email address listed on our support page. Include your account reference and the specific clause or transaction in question.
Help Centre
The help centre on our site carries published answers to common terms questions, including how transactions are recorded, what verification steps look like and how account suspension works. Check there first before raising a live query.
HOW WE HANDLE THIS
Our Approach to Data, Security and Policy Changes
How we manage your account data, apply these terms and handle policy updates reflects the account-first approach we have built the platform around. We do not change terms without publishing the revision at this address, and the effective date is always shown at the top of the page.
Data Handling
Account data — including your transaction history, linked payment methods such as bKash and Rocket, and contact details — is held for the purposes described in our Privacy Policy. We do not share it with third parties outside the scope set out in those documents.
Account Security
Login credentials are your responsibility under these terms. If you suspect unauthorised access, use the account security section to change your password immediately and contact support through live chat or email. We log access events against your account for your reference.
Policy Updates
When these Terms & Conditions are revised, the updated version is published at this URL with the new effective date shown clearly. We aim to give reasonable notice of material changes before they take effect; minor clarifications may be updated without advance notice.
Who to Contact
For any formal query about these terms — including data retention, account closure or a disputed clause — use the email route on our support page. Providing your account reference and the relevant section means we can give a specific, traceable response rather than a generic one.
TERMS FAQ
Common Questions About These Terms
The questions below cover what we hear most often about how these Terms & Conditions work in practice — from when they apply to how to dispute a clause.
When do these Terms & Conditions apply to my account?
They apply from the moment you complete account registration. Every action you take on the platform — logging in, placing a market, depositing via bKash or Nagad, requesting a withdrawal — is governed by the version of these terms current at that time.
What happens when 77lt updates these terms?
The revised version is published at this page address with a new effective date at the top. Continuing to use your account after that date means you accept the changes. If you do not agree, contact support via live chat or email to discuss your options, including closing your account.
Is access to 77lt available in all regions of Bangladesh?
Access depends on your local law and the eligible regions we currently serve. We do not confirm lawful access for every region. It is your responsibility to check whether using this platform is permitted under the laws that apply to you before you proceed.
How do I dispute a term that I think has been applied incorrectly?
Raise a formal dispute through the email route on our support page. Quote the specific clause and your account reference. We aim to give a substantive response that addresses the point you have raised, not a holding reply. Live chat works for general queries; email is the right route for a formal dispute.
Do these terms cover my bKash and Rocket transactions?
Yes. All deposits and withdrawals processed through your 77lt wallet — including bKash, Rocket, Nagad and Bank Transfer — fall within these terms. The specific limits and verification steps shown at the point of transaction form part of the agreement by reference.
Can I close my account under these terms?
Yes. You have the right to request account closure at any time. Contact support via the published email route, include your account reference and state clearly that you want to close the account. Any outstanding balance will be addressed according to the wallet rules shown in your account area.