77lt is direct about what data we collect, why we collect it, and how you stay in control of it. This policy covers every interaction you have with your account — from logging in to reviewing your transaction history — and it applies regardless of whether you access us on mobile or desktop.
Account data transparency
Payment record access
Your right to request changes
bKash, Rocket, Bank Transfer context
POLICY POSTURE
What Data We Collect and Why
When you open an account with us, we collect the information you submit during registration — your name, contact details and any verification material required to confirm your identity. When you make a deposit or withdrawal through bKash, Rocket or Bank Transfer, we record the transaction reference, amount and method so your wallet history stays accurate and queryable. We also collect technical data generated by your device and browser each session — IP address, device type, session timestamps and navigation events. This helps us keep your account secure and investigate any access you did not authorise. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors — such as those handling your bKash or Rocket transactions — is limited to what those processors require to complete the transfer. We retain transaction and account records for the period required under applicable rules, after which data is deleted or anonymised. Access to your data and the rights available to you depend on your local law and the eligible regions this service operates in. If you have questions about a specific data point in your account, the support contact paths listed on this page are the right place to start.
bKash transactions
Transaction references from bKash deposits and withdrawals are stored in your account history. You can view these records from the wallet section once you are signed in.
Rocket transfers
Rocket payment records follow the same retention approach. Each transfer reference is tied to your account ID so that any query about a specific transaction can be traced accurately.
Bank Transfer records
Bank Transfer entries are logged with the same level of detail as mobile wallet transactions, giving you a consistent transaction history regardless of which method you used.
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
Not every service you encounter while using 77lt falls under this privacy policy. Understanding where the boundary sits helps you know who to contact when a data question arises. The four areas below set out what is inside this policy, what sits at its edge, and what falls outside it entirely. Your rights under each area depend on your local law and eligible regions.
Account access and login
All data collected when you log in, update your profile or change your password is covered by this policy. That includes session tokens, device identifiers and any security verification steps shown in your account settings.
Transactions and wallet activity
Deposit and withdrawal records tied to your account — whether processed through bKash, Rocket or Bank Transfer — fall inside this policy. We hold these records for compliance purposes; you can request a copy through support.
Site content and browsing
Navigation data collected while you browse the lobby, open game categories or view your balance is covered here. This data is used only for security monitoring and service improvement, not for profiling unrelated to your account.
Third-party services
Payment processors, game content providers and any external links you follow operate under their own privacy terms. Once you leave our platform or hand off a payment to a third-party processor, their policy — not ours — governs that data.
ACTIONS YOU CAN TAKE
Practical Steps to Exercise Your Data Rights
Your data is tied to your account, and most access requests start there. Sign in and head to the account settings area to review the personal details we hold — name, contact information and linked payment methods. If something looks wrong, the correction path is in the same section: update the field directly or, where a field is locked for verification reasons, contact support with the change you need and we will confirm what documentation applies. Want to know what transaction data we hold? Your wallet history in the signed-in account area shows deposit and withdrawal entries. For a more detailed record — such as a full export of your account activity — raise a request through our support contact. We aim to respond to data access requests within the timeframe applicable under your local rules; the exact period depends on your local law and eligible regions. If you believe data is being held incorrectly or used in a way inconsistent with this policy, the support routes below are where to raise that concern directly.
Review your account records
Sign in and open the account settings or wallet history section to see the personal and transaction data we currently hold for your profile.
Correct personal details
Update editable fields directly from your account settings. For locked verification fields, contact support with the correction and we will confirm the steps.
Request a data export
Send a data access request via the support contact paths on this page. We will respond within the timeframe set by the rules applicable in your eligible region.
Raise a policy concern
If you believe data is being held or used inconsistently with this policy, contact us through the support routes listed in the section below. Include your account reference so we can locate the relevant records quickly.
CONTACT FOR DATA QUERIES
How to Reach Us About This Policy
Data and privacy questions go to the same support channels you use for account help. Identify your query as a privacy or data matter when you make contact so it is directed to the right team. All three routes below are published on the site.
Live chat
The chat widget on the site connects you to the support team. State that your query relates to data or this privacy policy so the agent can handle it correctly.
Email support
Send your privacy or data query to the email address published in the site's contact section. Include your account reference number so we can locate your records without delay.
Account help centre
The help section in your signed-in account area covers common data questions. If the answer you need is not there, use the live chat or email route to escalate directly.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
Security and transparency are the two anchors of how we approach data on this platform. We use access controls to restrict which internal systems can read your account data, and session handling is designed so that a lapsed session on your mobile browser does not leave account data exposed. Your rights and the retention periods that apply depend on local law and eligible regions.
Cookies and session data
We use cookies to keep your session active and to remember account preferences. No cookie on this site is used to build an advertising profile or share your browsing behaviour with unrelated third parties.
Payment data security
Payment details processed through bKash, Rocket or Bank Transfer are handled by the respective payment processor. We store only the transaction reference and amount — not your full payment credentials.
Data retention and deletion
We keep account and transaction records for the period required under applicable rules for your eligible region. After that period, data is deleted or anonymised. You can ask support what retention period applies to your account.
Requesting changes or deletion
To request a correction, data export or deletion of your account data, contact support via the routes on this page. We will confirm what is possible under the rules that apply to your location and eligible region.
POLICY FAQ
Common Questions About Your Privacy on 77lt
These questions cover what you are most likely to ask about how your data is handled, what rights you have and how to act on them. If your question is not here, the support routes above are the fastest path to a direct answer.
What personal data does 77lt collect when I open an account?
We collect the registration details you submit — name, contact information and identity verification material — plus technical data such as your device type and session timestamps. Transaction data from bKash, Rocket or Bank Transfer deposits is also recorded under your account.
Can I see all the data 77lt holds about me?
Your account settings and wallet history sections show the core records we hold. For a full data export, raise a request through live chat or email support. We respond within the timeframe applicable under the rules for your eligible region.
Does 77lt share my data with third parties?
We share data only where necessary — such as passing transaction details to the payment processor handling your bKash or Rocket transfer. We do not sell your data to third parties for their own marketing. Any third-party processor operates under its own privacy terms.
How do I correct wrong information in my account?
Editable fields can be updated directly from your account settings page. Fields locked for verification purposes require a support request — contact us via live chat or email, state the correction needed, and we will confirm what applies.
How long does 77lt keep my transaction records?
Retention periods depend on applicable rules for your local law and eligible region. After the required period, records are deleted or anonymised. Ask support directly if you want to know the specific period that applies to your account.
What should I do if I think my data has been handled incorrectly?
Contact support through live chat or email and identify the query as a privacy concern. Include your account reference so the team can locate the relevant records quickly. The response process and timelines depend on your local law and eligible region.