This page sets out the legal framework that governs your use of 77lt — covering account access, your rights under our policy, how we handle your data, and what you can do when something needs to change. Access to 77lt and its services depends on your local law and the eligible regions we serve.
Jurisdiction-dependent access
Account holder rights
bKash, Rocket, Bank Transfer context
Policy contact routes
POLICY POSTURE AND SCOPE
Our Legal Position and How It Applies to You
77lt operates under a framework where the availability of its services — sports betting, casino games, and account functions — depends entirely on the laws applicable in your region. We do not represent that access is lawful in every jurisdiction. If you are accessing from Bangladesh, you are responsible for ensuring that your use of this platform is consistent with the laws in your area. We make no claim that any activity on this platform is permitted in any specific territory. Our policy applies to all account activity conducted through the platform, including placing markets, navigating the lobby, managing your wallet, and initiating payment transactions via routes such as bKash, Rocket, or Bank Transfer. These payment methods appear in your account wallet as configured options; their presence does not constitute a legal authorisation to use the platform in any jurisdiction. Any dispute arising from account use will be handled according to the dispute process outlined in our terms, accessible from your account settings. We update these terms when our policy position changes, and we notify active account holders through the contact details held on file.
bKash
Appears as a configured wallet option in your account. Its availability does not override local legal requirements for platform access.
Rocket
Listed as a payment route inside the account wallet section. Legal eligibility to use the platform remains your responsibility to verify.
Bank Transfer
Available as an account funding method. Initiating a transfer does not constitute a waiver of any policy obligation on either side.
WHAT THIS POLICY COVERS
Where This Policy Applies and What It Reaches
Our legal policy does not apply equally to every interaction. Some areas fall squarely within it, others sit at its edges, and a few fall outside it entirely. Understanding the boundary helps you know where to direct a question and what to expect from us when you raise one. The four areas below set out those boundaries clearly so you are not left guessing about what our obligations are and where they stop.
Account Access
This policy covers how your account is created, maintained and closed. It includes identity checks, login security, session behaviour and the rules around account suspension or termination. Access itself depends on your local law and the eligible regions we operate in.
Transactions
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer fall within this policy. We record each transaction in your account history. Disputes about a transaction must be raised through our support route, not through the payment provider directly.
Site Content
Game content, odds data, promotional notices and lobby copy are covered by our intellectual property terms. You may not reproduce, redistribute or commercially exploit any content from the platform without written permission. This includes game names, market data and account-page copy.
Third-Party Services
Payment processors, game studios and data infrastructure providers operate under their own terms. Our policy does not extend to their practices. Where a third party's service fails or causes a dispute, we will assist as far as our records allow, but we do not accept liability for their systems.
YOUR PRACTICAL ENTITLEMENTS
Actions You Can Take Under This Policy
Your rights under 77lt's legal policy are practical, not abstract. You can review the transaction records held against your account at any time by opening the wallet history section once you are logged in — every deposit and withdrawal processed through bKash, Rocket or Bank Transfer appears there with a date and status. If any personal detail on your account is incorrect — name, contact number, linked wallet identifier — you can submit a correction request through the support channel, and we will update the record once we verify the change. If you believe a market outcome, account suspension or transaction has been handled incorrectly, the formal dispute route is available inside the account settings page. We do not require you to contact us through a third party. Any request that involves your stored data — what we hold, how long we keep it, or asking us to remove it — can be raised in writing through the published contact path shown on the support page.
Review Your Records
Log in and open the wallet history section to see every transaction processed on your account. Dates, amounts and payment method labels are shown there without requiring a support request.
Correct Account Details
Submit a correction through the support channel if your registered name, contact number or linked payment identifier is wrong. We verify and update on receipt of the required confirmation.
Raise a Dispute
If you believe an outcome or account action was handled incorrectly, open a dispute through the account settings page. We acknowledge receipt and follow the process outlined in our terms from there.
Request Data Information
Write to us through the published contact route to ask what personal data we hold, how we use it, and to request its correction or removal where applicable under your local legal framework.
POLICY CONTACT PATHS
How to Reach Us on a Policy Matter
If a policy question or dispute cannot be resolved by reviewing the information already available in your account, the routes below are how you get it to us directly. Use the channel that matches what you need — not every query requires a formal written submission, but some do.
Live Chat
The live chat widget is accessible from within your logged-in account. Use it for policy clarifications, account status questions and minor correction requests that do not require document submission.
Email Support
For formal requests — disputes, data queries, account closure and written correction submissions — use the email address published on the Contact page. Include your account identifier and a clear description of the issue.
Help Centre
The Help Centre, linked in the footer, contains published answers to common policy questions including how disputes are processed, what data we retain and how to initiate an account closure request without contacting support directly.
HOW WE HANDLE THIS AREA
Data Handling, Cookies and Account Security
These four areas cover the operational side of our policy: what we collect, how we store it, who can access it, and what controls exist on your side. Each one is a real, verifiable part of how the platform works — not a policy aspiration.
Data We Retain
We keep account registration details, transaction records and session logs for as long as your account is active and for a period after closure, in line with our retention schedule. You can ask us exactly what is held by writing through the published contact route.
Cookies and Tracking
We use cookies to maintain your login session, remember language and display preferences, and measure which parts of the platform are used. You can adjust cookie permissions through the browser settings on your device. Disabling some cookies may affect login behaviour.
Account Security
Your account is protected by the login credentials you set. We do not store payment PINs or wallet passwords. If you suspect unauthorised access, change your password immediately through the account settings page and notify us via live chat.
Policy Change Notification
When we update our legal terms, active account holders are informed through the contact address on file. Continued use of the account after a notified change is treated as acceptance of the updated terms. Archived versions are available on request.
POLICY QUESTIONS ANSWERED
Legal Policy: Questions We Hear Most
These are the questions that account holders raise most often about our legal terms, policy scope and their rights. If your question is not covered here, the support routes listed on this page are the right next step.
Does 77lt's legal policy apply to me if I am in Bangladesh?
Access to 77lt and the applicability of its services depend on the laws in your region. We do not confirm that use is lawful in every area of Bangladesh. You are responsible for checking that your use of the platform is consistent with the laws that apply to you locally.
How do I find out what personal data 77lt holds about my account?
Write to us through the email address published on the Contact page, including your account identifier. We will confirm what data is held, how it is used and the retention period that applies. This process is free and does not require you to close your account to initiate it.
Can I ask 77lt to delete my account data?
You can submit a data removal request in writing through our published email contact route. We will review it against our retention obligations and confirm what can be removed and what must be retained under our standard retention schedule before acting on the request.
What happens to my bKash or Rocket transaction records when I close my account?
Transaction records tied to bKash, Rocket or Bank Transfer are retained after account closure for the period set out in our retention schedule. You can request a copy of your transaction history before closing. Records are not automatically purged on the date of closure.
How do I raise a formal dispute about an account decision?
Open the account settings page while logged in and follow the dispute submission path shown there. For matters requiring written evidence, use the email support route. We acknowledge receipt and handle the case according to the dispute process described in our full terms.
Do third-party game studios have access to my account details?
Game content from studios available in our lobby — including CQ9, Pragmatic Play, Bigtime Gaming and Joker — is delivered through an integration layer. They receive session tokens required to run gameplay, not your full account or payment details. Their own data practices are governed by their terms, not ours.